Many executives and managers have learned to accept the poor performance they are getting from their employees as normal. You are paying for results every payday, but you are not always getting them. TAS is for professionals who understand that the “new norm” isn’t something that has to be accepted. If you want to create an environment where you can actually count on people to keep their word, this book is for you. Remember, people treat you exactly the way you teach people to treat you.